Privacy Policy

Last updated: March 2026

1. Information We Collect

We collect information you provide directly to us, such as when you subscribe to our services, request an estimate, join our waitlist, or contact us for support. This includes:

  • Personal information: name, email address, phone number
  • Property information: home address, lot size (estimated via satellite imagery)
  • Payment information: processed securely through Stripe — we never store your full credit card number
  • Communications: messages you send us through our contact forms

We also automatically collect certain information when you visit our website, including your IP address, browser type, device type, and pages visited.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our robotic mowing services
  • Process subscriptions and payments
  • Send you service-related communications (scheduling, maintenance, billing)
  • Respond to your questions and support requests
  • Estimate lot sizes and provide pricing quotes
  • Analyze website usage to improve our service

3. Third-Party Services

We use the following third-party services to operate our business:

  • Stripe: for secure payment processing
  • Google Maps: for address autocomplete and lot size estimation
  • Supabase: for secure data storage
  • Google Analytics: for website usage analytics

Each of these services has its own privacy policy governing how they handle your data. We encourage you to review their policies.

4. Cookies and Tracking

Our website uses cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns (via Google Analytics)
  • Enable Google Maps functionality

You can control cookies through your browser settings. Declining cookies may limit some website functionality, including address autocomplete.

5. Data Retention

We retain your personal information for as long as your subscription is active, plus 12 months after cancellation for record-keeping and legal compliance. You may request deletion of your data at any time by contacting us.

6. Information Sharing

We do not sell your personal information. We share information only with:

  • Service providers who perform services on our behalf (payment processing, data hosting)
  • As required by law or to protect our rights

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications

South Carolina residents and California residents (under CCPA) may have additional rights. To exercise any of these rights, contact us at hello@trimly-automow.com.

8. Data Security

We implement industry-standard security measures to protect your personal information, including encryption in transit (TLS) and at rest. However, no method of transmission over the Internet is 100% secure.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website with a new “Last updated” date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

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