Frequently Asked Questions
Everything you need to know about robotic mowing with Trimly.
Your Trimly mower uses GPS/RTK satellite positioning to navigate your lawn with centimeter-level precision. It follows a mapped route, returns to its charging station when the battery is low, and resumes where it left off. No boundary wires, no remote control — fully autonomous.
Yes. The mower has built-in collision sensors, a lift-detection kill switch (blades stop in <1 second if lifted), and a 3-inch safety barrier preventing fingers or paws from reaching the blades. If you have a fenced yard, the MowGate includes a 360° pet scan before opening. You can also schedule mowing for overnight hours when kids and pets are inside.
Our 2026 mowers cut to within 1–2 inches of borders. Daily mowing means the grass never grows tall enough for the fringe to be noticeable. If you want crisp concrete-line edges, add Precision Edge for trimming, edging, and hard-surface blow-off — available weekly, biweekly, or monthly. See the pricing page for current rates.
Yes. Our Lawn Health Plan add-on includes 7 professional weed control and fertilization treatments per year, tuned to your grass type (Bermuda, Zoysia, or Fescue) and applied on a seasonal schedule. Pricing scales with lot size — see the pricing page for current rates, and add it to your mowing subscription there.
We offer two aeration services: warm-season aeration (April–June) for Bermuda and Zoysia lawns, and aeration + overseeding (September–October) for fescue lawns. These are one-time annual services billed when the treatment is performed — see the pricing page for current rates.
All services are performed by Trimly's professional lawn care team. Everything is managed, scheduled, and billed through Trimly — one company, one bill, one point of contact.
Every mower has 4G connectivity. If it gets stuck, we're notified instantly via our monitoring dashboard. Most stuck events are resolved remotely by adjusting the mowing zone. If a physical intervention is needed, our Fleet Manager responds within 24–48 hours.
Light rain is no problem — the mowers are IPX5/IPX6 rated. In heavy rain or storms the mower pauses and resumes automatically, so your lawn never falls behind. Still an advantage over traditional crews, who skip rainy days entirely.
GPS tracking, geofence alerts, anti-theft PIN code, and theft insurance included in every subscription. If it's stolen, we replace it at no cost.
Our standard AWD mowers handle slopes up to 24° (45% grade). For steeper terrain, we can upgrade to a more powerful mower that handles almost any slope. During the pre-install site survey, we assess your yard's terrain and recommend the right equipment for your property.
Your mower enters hibernation mode. During December–February, our Fleet Manager performs a Deep Service: battery conditioning, motor inspection, blade deck overhaul, and firmware updates. This is why you pay year-round — your equipment is being maintained and your spot is held.
You can transfer your Trimly subscription to the new homeowner (great selling point!) or cancel with 30 days notice. We'll remove the equipment at no charge.
We serve seven Upstate South Carolina counties: Greenville, Spartanburg, Anderson, Pickens, Laurens, Cherokee, and York. Enter your address on our Get Started page to confirm coverage.
Under 60 decibels — quieter than a normal conversation. You can run it at 2am and your neighbors will never know. Compare that to a gas mower at 95+ dB.
With the standard subscription, no — we own it, maintain it, and replace it if anything goes wrong. (We also offer mower purchase and lease-to-buy if you'd rather own your unit.) Either way, you just enjoy the lawn.
We fix it. Hardware issues are on us. That's the whole point of a subscription — zero surprises.
It works best on flat to moderate grade residential lawns up to 6 acres. Enter your address on the home page and we'll confirm when we follow up with your quote.
The mower handles light rain fine. It pauses during storms and resumes automatically. Your lawn never falls behind.
We come out once to set up the mower and map your yard's virtual boundaries by GPS — no wires to bury, ever. After that, it runs itself. Most installs take 2–3 hours.
Yes. No contracts, no cancellation fees. We'll come pick up the equipment.
Very steep slopes, gravel yards, or properties with complex obstacle layouts may not be a fit. Enter your address and we'll let you know upfront.
Trimly does more than mow. Beyond robotic mowing we offer edging (Precision Edge), weed control and fertilization (Lawn Health Plan), bed weed control, outdoor pest control (perimeter, mosquito, fire ants), aeration, smart lawn irrigation, tree and shrub pruning, mulch refresh, and leaf/porter services. What we don't offer is indoor pest control and full landscape design or hardscaping — for those, we recommend pairing Trimly with a local specialist.
By your lot size. Enter your address, we'll review your property, and a Trimly team member will reach out shortly with your price. No pressure, no obligation.